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Frequently Asked Questions
Quick answers to some of your most common questions about our services.
What should I do if I find a snake on my property?
Stay calm and keep a safe distance from the snake. Keep children and pets well away, and do not attempt to catch or kill it. If possible, keep an eye on its location from a safe distance and call us immediately. Our licensed snake catchers are available 24/7 to safely remove and relocate snakes. Queensland authorities advise against attempting to handle or kill snakes, as this increases the risk of being bitten and native snakes are protected.
How quickly can you attend?
We aim to respond as quickly as possible, with our local snake catchers servicing the Ipswich and surrounding suburbs. Response times vary depending on your location and current demand, but emergency callouts are always prioritised.
Do you relocate the snake?
Yes. All snakes are captured using safe, humane methods and relocated in accordance with Queensland wildlife regulations.
Is it illegal to kill a snake?
Yes. All native snakes in Queensland are protected under the Nature Conservation Act. Attempting to kill or harm a snake is illegal and significantly increases your risk of being bitten. Licensed snake catchers can safely remove and relocate snakes.
Can you identify the snake from a photo?
In many cases, yes. If it is safe to do so, you can send us a clear photo and we'll provide our best identification. However, never get close to a snake just to take a picture.
What if the snake disappears before you arrive?
This happens quite often. Snakes naturally seek shelter and can disappear into gardens, sheds or under buildings. We can still inspect your property, locate likely hiding places and provide advice on reducing the chance of future encounters.
What areas do you service?
Please refer to our Services Areas page for up to date information.
How much does snake removal cost?
Pricing depends on factors such as your location, time of day and the complexity of the removal. Contact us for an upfront quote before we attend whenever possible.
What if the snake is inside my house?
Keep everyone away from the room if it is safe to do so. Close internal doors to limit the snake's movement and avoid trying to trap or handle it. Call us immediately and we'll respond as quickly as possible.
Do you inspect properties for snake risks?
Yes. We offer property assessments to identify areas that may attract snakes and provide practical recommendations to help reduce future snake encounters.
What if my pet has been bitten by a snake?
Treat it as an emergency. Keep your pet as calm and still as possible and take them to the nearest emergency veterinarian immediately. Do not attempt home treatment.
What if someone is bitten by a snake?
Call 000 immediately.
Do you remove snakes from swimming pools?
Yes. We regularly remove snakes from swimming pools, spas and surrounding pool areas. Snakes are capable swimmers and may enter pools while searching for food, water or simply moving through the environment. Sometimes they become trapped and are unable to find a way back out.
If you discover a snake in your pool, keep everyone out of the water, keep pets away and do not attempt to remove it yourself. If it is safe to do so, keep the snake in sight from a safe distance and call us. Our licensed wildlife handlers will safely capture and relocate the snake in accordance with Queensland wildlife regulations.
If you discover a snake in your pool, keep everyone out of the water, keep pets away and do not attempt to remove it yourself. If it is safe to do so, keep the snake in sight from a safe distance and call us. Our licensed wildlife handlers will safely capture and relocate the snake in accordance with Queensland wildlife regulations.
Can you remove snakes from roofs?
Yes. Snakes can enter roof cavities by climbing trees, downpipes, brickwork or accessing gaps in roofing and eaves. Roof spaces provide warmth, shelter and often contain rodents or possums, making them an attractive environment for snakes.
Our experienced snake catchers can safely inspect and access roof cavities to locate and remove snakes. We also identify potential entry points and provide practical advice on reducing the likelihood of snakes returning. Please refer to our Services Page for more Details!
Our experienced snake catchers can safely inspect and access roof cavities to locate and remove snakes. We also identify potential entry points and provide practical advice on reducing the likelihood of snakes returning. Please refer to our Services Page for more Details!
Do you rescue and relocate native wildlife?
Yes. We are licensed wildlife handlers authorised to safely rescue and relocate a range of native animals in accordance with Queensland legislation.
Where appropriate, we can safely capture and relocate:
Snakes
Native reptiles
Possums
Brush Turkeys
Our priority is always the safety of both the animal and the people involved. Every relocation is carried out using humane handling techniques and in accordance with Queensland wildlife regulations.
Can you relocate other animals from my property?
Yes. We are fully licensed by the Queensland Department of the Environment, Tourism, Science and Innovation (formerly DES) to relocate a range of protected wildlife.
Please refer to our Services Page for more Details!
Do we relocate possums?
Yes. We are licensed to capture and relocate possums in accordance with Queensland legislation and wildlife management guidelines.
If you've discovered a possum in your roof, garage or another part of your property, we can safely assess the situation and relocate the animal where permitted by law.
If you've discovered a possum in your roof, garage or another part of your property, we can safely assess the situation and relocate the animal where permitted by law.
Can I book a preventative property inspection?
Absolutely. A preventative property inspection is one of the best ways to reduce the likelihood of snakes around or within your home or business.Please refer to our Services Page for more Details!
Do you also remove reptiles?
Yes. Our licence authorises us to capture and relocate a variety of reptiles throughout Ipswich and surrounding areas.
Please refer to our Services Page for more Details!
What does an Internal Roof Inspection include?
- Our Internal Roof Inspection is designed to identify whether your roof cavity is providing suitable habitat for snakes or other wildlife.
- Please refer to our Services Page for more Details!
What does a Home or Business Property Inspection include?
Our property inspections are designed to identify conditions that may attract snakes and provide practical solutions to reduce the risk of future encounters.
Please refer to our Services Page for more Details!
Do you conduct workplace inspections?
Yes. We work with a range of businesses and organisations to help reduce wildlife risks in the workplace.
Please refer to our Services Page for more Details!
What does a Work Site Animal Relocation include?
We provide professional wildlife relocation services for active construction and work sites throughout Ipswich and surrounding areas.
Our team is fully insured to attend active worksites and complies with workplace health and safety requirements. Please refer to our Services Page for more Details!
Our team is fully insured to attend active worksites and complies with workplace health and safety requirements. Please refer to our Services Page for more Details!